Hand Embrace

POLICIES

Confidentiality Policy

Confidentiality Policy for The Parenting Place

Introduction

The Parenting Place is a for profit organisation run with the purpose of providing parent support and education and hypnotherapy for both adults and children.

The organisation is based at: 50 Kingfisher Road, Portishead, BS20 7QD

The Parenting Place has adopted this Confidentiality Policy and requires every adult working or volunteering at The Parenting Place to support it and comply with it.  This policy applies to all working for or volunteering with The Parenting Place.

Purpose of the policy

The purpose of this policy is to ensure clients are educated about their rights and how we keep their information confidential.  This policy also sets out when confidentiality may be breached.

The rights of the client

  • To know the extent and limitations of the confidentiality.

  • To be told the circumstances in which the therapist may wish to breach confidentiality.

  • To have a clear therapeutic contract with terms which they fully understand, accept and support.

  • To know who will make, keep and have access to their notes and records, how they will be kept, for how long they will be retained and for what purposes they may be retained/destroyed/disclosed.

  • To be informed of circumstances when the therapist may have to or is about to breach their confidentiality (unless there are defensible reasons why this cannot be the case, in cases of certain child protection or mental incapacity).

  • To know how, why and to whom information will be given by the therapist.

  • To know the import of and/or see what is being said about the client if that client so wishes.



The duties of the therapist – exceptions to confidentiality

  • A counsellor cannot be legally bound to confidentiality about a crime. Courts have concluded that it is defensible to breach confidence, in good faith, in order to assist the prevention or detection of a crime. However, there is no general duty to report crime except in specific circumstances. There is also no general obligation to answer police questions about a client. A polite refusal on the grounds of confidentiality is sufficient if this is considered appropriate, but deliberately giving misleading information is likely to constitute an offence. (There is specific home office guidance for counsellors working with addicts or offenders).

  • Prevention of serious harm to the client or to others.

  • The Department of Health offers the following guidance on what counts as serious crime. ‘Murder, manslaughter, rape, treason, kidnapping, child abuse or other cases where individuals have suffered serious harm may all warrant breaching confidentiality. Serious harm to the security of the state or to public order and crimes that involve substantial financial gain and loss will generally fall within this category.

  • Statutory obligations to disclose.

  • The Terrorism Act 2000 makes it a criminal offence for a person to fail to disclose, without reasonable excuse, any information which he either knows or believes might help prevent another person carrying out an act of terrorism or might help in bringing a terrorist to justice in the UK.

  • Court orders - A court may order disclosure, or order the therapist to attend court and to bring notes and records with them. Refusal to answer the questions of the court may constitute contempt of the court. Therapists may be asked to produce a report for court relating to work with a client. Consent should be obtained direct from the client wherever possible and in writing. Clients may ask to see the reports written about them, and in accordance with the legislation on Human Rights, Data Protection, Freedom of Information clients should have access to their reports in the same way as records, unless there is a cogent reason in their interest or that of the public not to do so.

  • Family courts dealing with child protection cases have different rules of evidence from other civil and criminal courts. They may order the production of documents including personal medical reports which would otherwise have been protected from disclosure.

  • The police acting on behalf of the Crown Prosecution Service and usually with the written consent of the client, may seek access to therapy and counselling notes. This is most likely to happen if they contain reports of allegations of rape or sexual abuse.

  • Safeguarding Children

  • Cases will be confidentially discussed during supervision (no names will be used), in order to provide the therapist with up-to-date training and advice.

Limitations of the therapist

Counsellors’ professional responsibility requires that they must act within the area of their personal expertise, and should consider their own limitations. The implication of this is that when they reach the limits of their expertise, consideration should be given to referral on with the client’s consent.

This policy is approved and endorsed by The Parenting Place and is due for review every 12 months.

Last reviewed  - 22nd October 2021

 
Taking Notes

Privacy Policy

Our contact details

Name: Victoria Gianninoto

Address: 50 Kingfisher Road, Portishead, BS20 7QD

Phone Number: 07305 346792        



E-mail: parentingplaceuk@gmail.com


The type of personal information we collect

We currently collect and process the following information:

Name

Date of Birth

Contact Details

Medication

Medical diagnosis

GP information

Presenting Information

Previous experience of therapy

Educational Setting information


How we get the personal information and why we have it.

Most of the personal information we process is provided to us directly by you for one of the following reasons:

  • So that we have a complete understanding of your presenting issue.

  • So that we can contact you in the ways you agree to, by providing those contact details.

  • So that we can tailor your treatment to you individually.

  • If you give us permission to contact your GP


How to complain

If you have any concerns about our use of your personal information, you can make a complaint to us at parentingplaceuk@gmail.com

We are registered with the ICO - reference number: ZB251499

You can also complain to the ICO if you are unhappy with how we have used your data.

The ICO’s address:           

Information Commissioner’s Office

Wycliffe House

Water Lane

Wilmslow

Cheshire

SK9 5AF


Helpline number: 0303 123 1113

ICO website: https://www.ico.org.uk

 
Children in Science Class

Safeguarding Policy

Safeguarding Children Policy for The Parenting Place

Introduction

The Parenting Place is a for profit organisation run with the purpose of providing parent support and education and hypnotherapy for both adults and children.

The organisation is based at: 50 Kingfisher Road, Portishead, BS20 7QD

The Parenting Place has adopted this Safeguarding Children Policy and requires every adult working or volunteering at The Parenting Place to support it and comply with it.  This policy applies to all working for or volunteering with The Parenting Place.

Purpose of the policy

  1. This policy is intended to protect children and young people who receive any service from The Parenting Place, including those who are children of adults receiving services from The Parenting Place.

  2. The Parenting Place believes that no child should be subject to abuse, harm or neglect and are committed to the protection of children and young people.  This policy is intended to provide guidance and overarching principles to those that work for us and represent us in any way.

The risks to children

There are situations that children need protection from.  Including (but not limited to):

  • Sexual abuse

  • Grooming

  • Neglect

  • Physical abuse

  • Emotional abuse

  • Domestic violence

  • Inappropriate supervision by staff and/or volunteers

  • Self-harm

  • Unsafe environments

  • Victimisation

  • Radicalisation (we follow the UK government’s Prevent Duty)

  • Bullying, cyber bullying

  • Crime

  • Exploitation

  • Female Genital Mutilation (Victoria receives relevant training for the UK Home Office)

Protection of children

The Parenting Place recognises that the protection of children is paramount and is above all else our priority.  We believe that all children, no matter their background, heritage, sexual orientation, gender, faith, age or disability deserve the right to be safe and protected from harm.  We recognise that some children may be more vulnerable to harm as a result of their circumstances, development level or disability.


Safeguarding children at The Parenting Place

When working with children under the age of 18, parental consent is required for all services.

Parents / Guardians may be present during all services for children under 18

Before services begin with children under the age of 18, the Safeguarding lead (Victoria Gianninoto) will assess whether the child is open to receiving services.  If the child is not in agreement, then services will not take place, regardless of parental consent.

Our hypnotherapy for children views the child as the client (although parental consent is required for those under 18). 

Disclosure and Barring

The Parenting Place offers the following activities for children:

  • Child development checks

  • Child mentoring

  • Hypnotherapy for children

Any adult working or volunteering with The Parenting Place is required to have an up to date enhanced DBS (and to be enrolled in the update service).

Allegations

The Parenting Place will take any allegations of any form of abuse outlined in section 3 very seriously and a full investigation will be undertaken by our safeguarding lead, Victoria Gianninoto.

Anyone who suspects any kind of abuse or harm should contact the safeguarding lead immediately.  Victoria Gianninoto 07305 346792.  Any abuse or harm will be reported to Children’s Social Care immediately.

Bullying

The Parenting Place has a zero-tolerance policy on bullying, whether it be child on child, adult on child or adult on adult.  We reserve the right to refuse to work with anyone we consider to participate in the act of bullying and if appropriate a safeguarding referral will be made.

Managing Behaviour

Any adults supervising or working with children on behalf of The Parenting Place, whether employed or on a volunteer basis, has no right to use any corporal punishment.  Any inappropriate behaviour from staff or volunteers must immediately be reported to Victoria Gianninoto.

In the event where we have multiple children in a session, any inappropriate behaviour will be handled in the most positive way available.  Children may be separated if unacceptable behaviour continues and the session may be stopped if the behaviour does not improve.

The Parenting Place does not tolerate any abuse or harm to its staff or volunteers by children or adults.  We reserve the right to cancel a contract due to abuse or harm.

Other policies

The Safeguarding Policy should be read in conjunction with the following policies:

  • The Privacy Policy

  • The Confidentiality Policy

Legal Framework

The Safeguarding Policy has been written in accordance with all relevant and applicable legislation and guidance available to The Parenting Place in the jurisdictions it operates, namely The United Kingdom.  This policy operates in accordance with:

  • The Children’s Act 1989

  • The United Nation’s Convention on the Rights of the Child

  • The Children’s Act 2004

  • The General Data Protection Regulation

  • The Data Protection Act 2018

This policy is approved and endorsed by The Parenting Place and is due for review every 12 months.

Last reviewed  - 22nd October 2021